Support
Frequently asked questions.
Clear answers for the most common questions about our apps and how they fit into a Shopify store.
What is KOI Disable Right Click?
It helps Shopify merchants protect product photos and store copy from common copy actions such as right-click save, text selection, and basic screenshot or print attempts.
Will the app affect store speed?
KOI is designed to stay lightweight and focused on protection events, so most stores run it without a noticeable impact on browsing performance.
Can I start with a free plan?
Yes. You can start with the free plan, test the experience, then move to a paid plan when you need advanced controls.
Do I need to edit my theme?
No. The app is installed and configured from the Shopify admin without theme code changes.
Which stores benefit most?
Fashion, jewelry, beauty, and high-value product stores benefit when original imagery and branded copy are central to conversion.